Echo
Sales Department
Competitors have 200 reviews and you have 12?
Echo — Reputation Manager
Echo automatically requests reviews at the perfect moment after every completed job. She monitors your Google rating, drafts professional responses to both positive and negative reviews, and alerts you instantly when negative feedback appears. She took our demo client from 4.2 to 4.9 stars in 90 days.
Echo is included with every WhizBrigade plan at $99/mo.
What Echo Does
Review Requests
Sends personalized review requests via SMS and email at the optimal time after every completed job.
Response Drafting
Drafts professional, on-brand responses to every review — positive or negative — for your approval.
Rating Monitoring
Tracks your Google and Yelp ratings in real time and reports on trends and competitor ratings.
Alert System
Sends instant notifications when a negative review appears so you can respond before it impacts your reputation.
Key Benefits
- 4.9 average rating achieved
- Sends review requests at optimal timing
- Drafts professional responses
- Alerts you to negative reviews instantly
- Manages Google Business Profile
Common Questions About Echo
Echo triggers review requests after a job is marked complete in Forge's system. The timing is optimized — typically 2-4 hours after service — when customer satisfaction is highest and they're most likely to leave a positive review.
Ready to Add Echo
to Your Team?
Get Started — $99/mo