Lyra
Front Office Department
Losing customers because nobody answered the phone?
Lyra — Front Desk Manager
Lyra answers every call and chat 24/7. She qualifies leads, books appointments, routes urgent calls to your cell, and takes after-hours messages. She speaks over 100 languages so no customer is ever turned away. You can call her from the job site to manage your schedule, move appointments, or check your leads — completely hands-free.
Lyra is included with every WhizBrigade plan at $99/mo.
What Lyra Does
24/7 Call Handling
Answers every inbound call within 3 seconds, day or night. Customers never hear voicemail again.
Smart Call Routing
Detects urgent calls (emergencies, VIP clients) and warm-transfers them to your cell instantly.
Appointment Booking
Checks real crew availability and books appointments directly on your calendar with confirmation sent to the customer.
After-Hours Coverage
Takes detailed messages after business hours and sends you a summary first thing in the morning.
Key Benefits
- Answers in under 3 seconds
- Routes urgent calls to your cell
- Books directly on your calendar
- Takes messages after hours
- Speaks 100+ languages
Common Questions About Lyra
Yes. Lyra supports warm transfers — she can brief you on who's calling and why before connecting the call. You set the rules for when transfers happen (VIP clients, emergencies, dollar thresholds).
Ready to Add Lyra
to Your Team?
Get Started — $99/mo